Facebook-owned messaging platform WhatsApp banned 2 million Indian accounts between May 15 and June 15, following grievances.
“Our top focus is preventing accounts from sending harmful or unwanted messages at scale. We maintain advanced capabilities to identify these accounts sending a high or abnormal rate of messages and banned two million accounts in India alone from May 15-June 15 attempting this kind of abuse,” WhatsApp said on Thursday.
2 million Indian WhatsApp accounts
In compliance with the new Intermediary Guidelines and Digital Media Ethics Code, also known as the IT Rules, 2021.
As per the report, Facebook received 646 reports through the various grievance mechanisms and responded to all the complaints.
More than 95 per cent of such accounts that were banned had made “unauthorized use of automated or bulk messaging”.
IT Rules 2021
The IT rules have been designed to prevent abuse and misuse of digital platforms, and offer users a robust forum for grievance redressal.
Under these rules, social media companies will have to take down flagged content within 36 hours, and remove within 24 hours content that is flagged for nudity and pornography.
The rules also mandate the appointment of three key personnel — grievance officer, chief compliance officer and nodal officer. These officials need to be residents in India.
Non-compliance with the IT rules would result in these platforms losing the intermediary status that provides them immunity from liabilities over any third-party data hosted by them.
Why did WhatsApp ban number?
Well, stating the reason behind banning lakhs of accounts in the country, the Facebook-owned messaging platform has said that it was due to “unauthorized use of automated or bulk messaging.”
In simple words, WhatsApp has banned lakhs on accounts that sent messages in “bulk” and to mitigate the spread of unverified information on the messaging platform, WhatsApp limited the forward feature to five users at a time last year.
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